A flat software fee in rupees. Message charges paid directly to Meta. Two clear costs, with no markup in between.
A fixed subscription. Billed in rupees through PAYable.
Usage charges. Billed to your own card by Meta.
The plans
Pay monthly, or pay for a year and two months are free. Every plan is billed in rupees through PAYable.
Make room for a better working day.
Billed monthly in Sri Lankan rupees
Try Start free14-day trial · Card at signup
Bring your next chapter into focus.
Billed monthly in Sri Lankan rupees
Try Grow free14-day trial · Card at signup
More people. More numbers. One workspace.
Billed monthly in Sri Lankan rupees
Try Scale free14-day trial · Card at signup
Safety engine and onboarding on every plan. WhatsApp message charges are billed separately by Meta.
One month, itemised
Two months on the Grow plan, drawn against one scale. The plan fee is the same LKR 8,900 in both. Everything else on the bill is Meta's, and it is the part you decide.
The green is our fee. It is the same length in both months because it is the same amount of money. The amber is Meta's, at their published rates, billed to your own card.
Mesara plan
Grow, the same figure every month
Meta, marketing messages
500 sent, about LKR 25 each
Meta, utility messages
300 sent, about LKR 4 each
Meta, service replies
1,240 inside the 24 hour window
Total for the month
LKR 8,900 to us, LKR 13,700 to Meta
LKR 22,600
LKR 3,500, 8,900 or 17,500 a month depending on the plan, paid in rupees through PAYable with the cards you already use. This covers the platform: the shared inbox, the safety engine, the migration and the support.
Paid to Mesara, in rupees.
WhatsApp charges for the messages you send. You attach your own payment method to your own WhatsApp Business Account, and Meta bills that card in US dollars at their published rates. We take no cut of it and cannot add to it. Mesara shows you a running estimate so you know where you stand before the invoice arrives.
Paid to Meta, in US dollars, on your card.
What Meta charges
These are Meta's charges, not ours, and they go on your card rather than your Mesara bill. The rupee figures are approximate conversions of Meta's published rates, and they move with both Meta's rate card and the exchange rate. Use them to budget, not as a quote.
Sri Lanka leaves the low rate region it sits in today, and the rate for international authentication messages goes up. Meta has not published the new Sri Lanka figures yet, so the rupee figures above are today's and we will show the new ones in the app as soon as Meta publishes them. Meta sets these rates and can change them without us.
Add-ons
Two things you can put on any plan, priced the same way the plans are.
Extra team member
Add or remove them from your account whenever the team changes.
Extra WhatsApp number
Every number is provisioned, verified and monitored on its own.
A little more clarity
The trial, the two bills, and which card pays for what.
Ask us something elseYour plan fee to Mesara in rupees, and whatever Meta charges your card for the messages you send. A business on Grow that sends 500 marketing messages and 300 utility messages pays LKR 8,900 to Mesara and roughly LKR 13,700 to Meta, so about LKR 22,600 in total. Send nothing that month and you pay only the LKR 8,900.
Because it is your WhatsApp Business Account. You own it, the number stays yours, and the messaging charges sit between you and Meta with nobody in the middle adding a margin. It also means your sending is never blocked by a balance running low with us.
Yes. We ask for your card details when you sign up, so the plan can start on its own if you stay with us. Nothing is charged during the 14 days. Cancel before day 15 and you pay us nothing. Stay, and the first payment is taken on day 15, at the plan price you chose. That card pays your Mesara plan fee and nothing else. We never charge you for messages.
A card that works for foreign currency payments, because Meta bills in US dollars. This is a separate arrangement from your Mesara plan: you attach the card to your own WhatsApp Business Account and Meta charges it directly, even if it is the same card you gave us. Most Sri Lankan banks can enable foreign currency payments on a debit or credit card if it is not already on. We check this with you during onboarding, before you go live, so it is not a surprise later.
No. Auto-reply and message templates are on every plan, including Start, and so are the safety engine and coexistence migration. What Grow adds is broadcast campaigns, segments and click to WhatsApp attribution. What Scale adds is more numbers, unlimited contacts and API access.
No. There is a 14 day free trial, which asks for a card at signup and charges nothing until day 15. We do not run a free tier, because free plans attract bulk senders, and one of those on our Meta account puts every other customer at risk.
Yes, from your account, at any time. Cancelling stops the next renewal and you keep the plan until the end of the period you have paid for. Message charges are settled with Meta directly, so there is no balance left sitting with us.
Your number. Your next chapter.
Give your team more room to work, while keeping the number your customers already know.
Card at signup. No Mesara charge for 14 days. Meta bills messages separately.
